Dhanush Studio is a sole proprietorship. Registered address: Lanka Road, Ward 3, Lumding, Dist. Hojai, Assam 782447, India. Enqya is a product of Dhanush Studio. Payments for subscriptions and credits are taken through Razorpay.
Subscriptions
Paid plans are billed monthly, in advance, plus GST where it applies. You can cancel at any time by emailing hello@enqya.in.
After you cancel, you keep access until the end of the period you have already paid for. We do not bill the next month.
An email asking for early access is not a purchase. Launch prices are published for December 2026, and we will show the amount again before you pay.
Refunds
- If we charge you and have not made the paid features available for that period, we refund the charge in full.
- If you ask within 7 days of a subscription charge, and you have not used the paid features in that period, we refund that charge in full.
- If you have started using the paid features, we do not refund the current month. You can still cancel, so the next month is not charged.
- Where Indian law gives you a stronger right to a refund, that right applies.
Credits
If we sell credits, unused credits are refundable when you ask within 7 days of purchase and you have not used them. Used credits are not refunded.
Ad spend
Money you spend on Facebook or Instagram ads is charged by Meta to your own payment method. Dhanush Studio cannot refund Meta ad spend. Questions about an ad charge should go to Meta. You can also write to us if you want help reading a figure in Enqya.
How to ask
Email hello@enqya.in with the subject “Refund request”. Include the email on the payment, and the date of the charge.
We reply within 3 business days. Approved refunds are sent to the original payment method through Razorpay. They usually appear within 7 to 10 business days, depending on your bank.
Business hours: Monday to Saturday, 10:00–19:00 IST. Phone: +91 8904098496.