Dhanush Studio runs Enqya. We use your account details, the media you upload, and data we receive from Meta to make and manage your ads, deliver your leads, and show what they cost. We do not sell Meta Platform Data. You can ask us to delete it.
Who is responsible
The data controller for Enqya is Dhanush Studio, a sole proprietorship in India.
Registered address: Lanka Road, Ward 3, Lumding, Dist. Hojai, Assam 782447, India.
Privacy email: privacy@enqya.in. Phone: +91 8904098496.
Udyam Registration No. UDYAM-AS-30-0037476. Enqya is a product of Dhanush Studio.
What this policy covers
This policy covers the website at enqya.in and the Enqya product. Paid plans launch in December 2026. Some product processing starts only when an account is open.
If you email us before you have an account, we hold the message you sent so we can reply. We do not receive Meta data about you until you connect a Facebook account to Enqya.
This policy is written so our use of Meta Platform Data follows Meta’s Platform Terms and Developer Policies. Those Meta terms also apply to you when you use Facebook or Instagram.
Data we collect from you
- Account data, such as your name, email address, phone number and login details, when you open an account.
- Business details, such as your business name, city, category, Facebook Page and the spending limit you set.
- Media you upload: photos, videos, audio, and any text you give us to use in an ad.
- Messages you send us, including early-access notes, support mail, refund requests and privacy requests.
- Payment records for subscriptions or credits. Razorpay processes the payment. We do not store your full card number.
You confirm that you have the rights to the media you upload. That includes music, images and video, and the people who appear or whose voice is used.
Data we receive from Meta
If you connect Enqya with Facebook Login for Business, Meta shares data with us so we can work on the Page and ad account you choose. We ask only for access we need. In practice, that data is:
- Page and ad account information, so we know which Page and which ad account you want us to use.
- Ad performance insights, so we can report spend, results and the cost of an enquiry.
- Lead form submissions, received through the leads_retrieval permission, so those enquiries can appear in your Enqya inbox.
We receive this Meta Platform Data only after you connect Enqya and, for ads, only for campaigns you have approved. Meta’s own use of data is covered by Meta’s policies, not by this one.
Why we use data
We use personal data, including Meta Platform Data, for these purposes:
- Creating and managing ads on your behalf, after you approve them and within the spending limit you set.
- Delivering leads to you, including showing them in your inbox with WhatsApp and call actions.
- Reporting performance, including what each enquiry cost.
- Running your account, billing subscriptions or credits, and answering you.
- Keeping the service secure, preventing misuse, and meeting a legal duty.
We process this data with your consent, and to provide the service you asked us to provide. You can withdraw consent. Withdrawal does not undo processing that was already lawful. Some records may still be kept where the law requires it. See retention below.
What we will not do with Meta Platform Data
Meta Platform Data is never sold.
We never use Meta Platform Data for a purpose that is unrelated to creating and managing your ads, delivering your leads, and reporting performance to you.
We never share Meta Platform Data except with the processors we need to run Enqya for you, and except with Meta itself so the ads you approved can run. We do not use it to build independent marketing profiles, and we do not let a processor use it for their own advertising.
Who we share data with
We share personal data only as far as we need to run Enqya.
- Meta. When you approve an ad, we send the creative and the campaign setup to Meta so Facebook and Instagram can deliver it. Meta then sends us lead form submissions and performance data. Meta is the advertising platform you asked us to use. Meta bills you directly for ad spend.
- Hosting providers that serve this website and the product.
- Cloud storage providers that store uploaded media and lead records.
- AI generation providers that create captions, voiceovers and video edits from media you upload. They receive only what is needed to produce your ads.
- Razorpay, our payment processor, for subscriptions and credits. Razorpay receives the billing details needed to take a payment you authorise.
These providers process data for us, and only to run the service. We do not sell personal data to them, and we do not allow them to use it for their own marketing.
We may also share information if the law requires it, or to protect you, our users, or the service from fraud or abuse. A processor may be located outside India. Where that happens, we share personal data only as the Digital Personal Data Protection Act, 2023 allows, and only to provide Enqya.
How long we keep data
- Account data, business details, uploaded media, ads we generated, and Meta data we stored: for as long as your account is open.
- If you close the account, or you ask us to delete data: we delete it within 30 days, except for the items in the next two points.
- A short record that we received and completed a deletion request: kept for up to 3 years, so we can show that we did it.
- Invoices and payment records: kept for as long as Indian tax and accounting law requires.
- Server logs that may include an IP address: kept for up to 90 days.
- Email you send us before you have an account: kept so we can reply, and deleted within 30 days of a verified request.
Ads already delivered by Meta can remain in Meta’s systems under Meta’s own rules. Deleting our copy does not delete Meta’s copy. You can review Meta’s tools in your Facebook settings.
Security
This website is served over HTTPS. Access to customer data in the product is limited to what is needed to run Enqya. Processors are used under an arrangement that restricts their use of the data.
No method of storage or transmission is completely secure. If you believe your account is at risk, write to privacy@enqya.in and remove Enqya in your Facebook settings.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us for a summary of the personal data we process, ask us to correct it, ask us to erase it, withdraw consent, and raise a grievance. You may also nominate another person to exercise your rights if you die or become unable to do so.
Write to privacy@enqya.in. We may ask for enough detail to find the right record and to confirm we are writing to you. We will respond within 30 days, or sooner where the law requires a shorter time.
How to revoke Facebook access
You can remove Enqya’s access to your Facebook account at any time:
- Open Facebook.
- Go to Settings and privacy, then Settings.
- Open Business integrations, or Apps and websites.
- Find Enqya, choose Remove, and confirm.
Direct links, which ask you to sign in to Facebook: Business integrations and Apps and websites.
Removing the app stops new data from reaching us. It does not, by itself, delete data we already stored. To delete that data, use the steps in the next section.
How to ask for deletion
Email privacy@enqya.in with the subject “Data Deletion Request”. The full instructions, including what we delete and the 30-day timeline, are on the data deletion page. That page is the user data deletion instructions URL for the Enqya app.
Children
Enqya is not for anyone under 18. We do not knowingly collect personal data of children. If you believe a child has given us personal data, email privacy@enqya.in and we will delete it.
India’s data protection law
We handle personal data in line with India’s Digital Personal Data Protection Act, 2023. If you have a complaint, contact the Grievance Officer below. You may also use the remedies the Act gives you.
Grievance Officer
Grievance Officer
Dhanush Studio
Lanka Road, Ward 3, Lumding, Dist. Hojai, Assam 782447, India
Email: privacy@enqya.in
Phone: +91 8904098496
Please write “Grievance” in the subject line. We will acknowledge the grievance and work to resolve it within 30 days, or sooner if the law requires a shorter time.
If you contact us from outside India, use the same address. Our primary law for personal data is the Digital Personal Data Protection Act, 2023.
Cookies and tracking
This website does not use analytics cookies, advertising cookies, or tracking pixels. It does not set non-essential cookies. We do not run a Meta pixel or any other third-party tracker on enqya.in.
A future signed-in product may use a strictly necessary cookie to keep you logged in. If we add that, we will describe it in this section before it is used.
Changes
We will post changes on this page and update the effective date. If a change materially affects how we use personal data or Meta Platform Data, we will also send a notice by email where we have your email address, before the change takes effect where that is reasonable.
How to contact us
Dhanush Studio, Lanka Road, Ward 3, Lumding, Dist. Hojai, Assam 782447, India.
Privacy and deletion: privacy@enqya.in. General questions: hello@enqya.in. Phone: +91 8904098496.